OWNER'S LIMITED WARRANTY
WaterSticks are designed and built to provide many years of satisfactory performance under normal use. This warranty is for 12 months from the date of purchase to buyers within the United States (buyers are responsible for return shipping with Canadian buyers also responsible.for the cost of shipping the repaired item back to them in Canada).Warranty does not apply if damage is caused by defective installation, water temperature in excess of 160 degrees), misuse, high chlorine or contaminants in your water, unauthorized alterations, freezing, accidents, or fire. To obtain service under this warranty, notify WaterSticks, Inc. by e-mail at sales@watersticks.com of any defects in workmanship within 30 days of occurrence. Upon receipt of such notice and determining the damage is covered by this warranty, WaterSticks, Inc. will repair or replace defective item. Please follow enclosed instructions and follow local codes when installing your unit. Water sticks, Inc.is not responsible for latent defects or consequential damages.
RETURN WITHIN 14 DAYS OF RECEIPT (the day your package is delivered to your shipping address) IF THE PRODUCT FAILS TO PERFORM AS ADVERTISED. RETURN AUTHORIZATION NUMBER REQUIRED. WE WILL HAPPILY CREDIT YOUR PAY PAL ACCOUNT FOR THE PURCHASE PRICE OF YOUR WATERSTICK WITHIN 24 HOURS OF RECEIVING YOUR RETURN. WE DO NOT REFUND SHIPPING AND HANDELING CHARGES. CUSTOMERS OUTSIDE THE UNITED STATES WILL BE RESPONSIBLE FOR RETURN SHIPPING AND RE SHIPPING CHARGES FOR ALL WARRANTY RELATED REPAIRS. CUSTOMERS WILL BE RESPONSIBLE FOR RE-SHIPPING CHARGES DUE TO PACKAGES BEING RETURNED TO US BECAUSE OF AN INCORRECT SHIPPING ADDRESS PROVIDED BY THE CUSTOMER (A 20% RESTOCKING FEE WILL BE ASSESSED TO ANY REFUND IF THE CUSTOMER FAILS TO PAY THIS FEE OR REFUSES THEIR SHIPMENT).